MRBC (former MsLarsson's Salon)

TERMS & CONDITIONS By making a purchase in this shop, you agree to be bound by these terms. We are based EU and the main currency in the shop is EUR. We have a currency calculator that shows the prices in both EUR and the currency in your residence. We charge EUR. Please be aware that the following items cannot be returned or exchanged: sale items, items purchased on layaway, pieces that are resized or altered for you by our bench, and custom orders. Cancellation: If you wish to cancel your purchase made in the web shop, please send an email to info@mslarsson.com within one hour of placing your order to avoid shipping the item. Please note that we have a 5% restocking fee to cover the cost of bank and credit card charges. VAT Deduction: Please be aware that the sale is conducted under the margin scheme for collectors’ items, art, second-hand items, and antiques, and as such, VAT cannot be deducted. PRIVACY We are committed to protecting your privacy and will only collect and process the data required to provide you with our services. When shopping at MsLarsson.com, we will collect your name, billing and delivery addresses, payment details, mobile number, and email address upon checkout. This information will never be disclosed to third parties or used for any purposes other than those described above. PAYMENT METHODS All major debit and credit cards are supported by our payment vendor. See more at checkout. For high-value orders, we accept Wise, wire transfer and PayPal if you are a first-time client. Returning customers, please get in touch for a payment link if you'd like to pay with cards. CURRENCY We are based in Denmark, in Europe Scandinavia. Therefore our primary currency is Euro, meaning purchases are charged in EUR. The shop has a built in currency converter that shows the prices in your country of residence, as well as the original charge in EUR. LAYAWAY: We are happy to offer you a Layaway plan on selected pieces marked with a ribbon in the shop. The Layaway plan does not carry any additional charges or interest fees. To initiate the plan, we require a non-refundable deposit of 1/3rd (33%) of the total amount. The remaining balance must be paid in full within 6-8 weeks. If a Layaway plan is discontinued due to missed or late installments, all payments, excluding the initial deposit, will be refunded as store credit. We would be happy to create a personalized plan for you manually and furnish you with a payment link. Kindly choose the Layaway payment option at checkout. If a layaway plan is initiated but the link is not responded to, and paid within 4 hours, we'll cancel the order.

SHIPPING All orders come with free worldwide shipping using your local postal service, please refer to the terms and conditions of the postal service in your area. Orders above 495 EUR will be upgraded to express shipping for free. Orders above 1000 EUR, will be subject to mandatory insurance, as we cannot be held liable for mistakes made by the courier or others involved. We ship with DHL Express on all orders above 495 EUR. Get in touch if you want other arrangements. We pack and ship express orders within one business day. The time for orders to arrive depends on many factors, but will usually take between 2-3 business days in most areas. REMOTE ACCESS AREA Please note that we may have to charge an additional cost when shipping to your address, if you live in a remote area. These prices change depending on the area, and are determined by the courier. We'll get in touch if this is the case for your shipment. INSURANCE We take great care when we ship our products, All orders above 1000 will be subject to mandatory insurance. This way, the value is secure and will be covered in case of issues with the delivery. We will help in any way we can if something goes wrong, but we cannot take responsibility for mistakes made by postal or courier services. Insurance prices are based on the value of your order and will be added at checkout. SHIPPING TO THE UNITED STATES Sales Tax: We do not collect Sales Tax on your purchase. Customs: Any item that is NOT antique or below 800 USD in value is subject to import tax. This charge is made by U.S. Customs and Border Protection. We offer to collect this tax on behalf of U.S. Customs and Border Protection, meaning that deliveries are much quicker and safer through customs, and that you don't have to deal with the hassle. Choose the option at checkout. Customs for items above 800 USD that are not antiques, is approximately 6.6% Please make sure to double-check these policies as we cannot be responsible for changes in US customs policy. The courier companies are obligated to collect the customs fees and pay them forward to U.S. Customs and Border Protection. We or the couriers do not control these charges as they are set by your government. SHIPPING WITHIN THE EUROPEAN UNION As we are based within the European Union, shipping to any member country will not incur import or customs fees. If you are a Danish resident the prices have "brugt-moms" included and are subject to the VAT margin scheme. SHIPPING TO THE REST OF THE WORLD Please be advised that it is your responsibility to check your country's customs policies. You may be charged additional import fees or customs. We do not control these charges as they are set by your government and collected by all courier services. Returns will not be accepted if you refuse to pay the customs fees. RETURN & EXCHANGE POLICY We are happy to accept returns subject to the following terms and conditions. 1. Contact us within 24 hours of receiving your item to inform us that you wish to return it so we can provide you with a return label. Note that the shipping cost of 49 EUR and Insurance will be deducted from your refund. 2. Please be advised that we take a 5% restocking fee when you return an item. This is to cover the costs associated with a purchase, such as credit card fees etc. The restocking fee is deducted from your refund. 3. Be advised that we do not accept refunds due to an unwillingness to pay customs. Customs are an expected part of buying internationally 4. You will receive an email with the return label, after which you will have to schedule a pickup with the courier. Details will be included in the email. Be advised that you will have to ship the item 2 business days after receiving it. 5. Upon receiving the item, we will inspect it to ensure that it arrives in the same condition as when it was shipped. We will then refund your purchase and the funds will be in your account in 5-7 business days. Custom fees can not be refunded from us, you'll have to make a claim to the authorities. Please be aware that the following items cannot be returned or exchanged: Sale items, items purchased on Layaway, pieces that are resized or altered for you by our bench, and custom orders.